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Restaurant Operations Supervisor

2 months ago

Jackson, Tennessee, United States Papa John's Full time

Restaurant Operations Supervisor

Location: Franchise Position

About Us: At Papa John's, we believe that our employees are our most valuable asset. We pride ourselves on creating a work environment where everyone is valued and empowered to contribute to our success. Our team members are diverse, yet they come together to create the ultimate pizza experience. Are you ready to join us?

Position Overview: The Restaurant Operations Supervisor plays a crucial role in overseeing the daily operations of a Papa John's restaurant. This position is responsible for ensuring that high-quality products and exceptional service are consistently delivered to our customers. As a leader, you will foster a team-oriented atmosphere, make informed decisions, and instill a sense of pride and accountability among team members.

Key Responsibilities:

  • Manage restaurant operations, ensuring compliance with company policies and local regulations.
  • Demonstrate exceptional operational skills by preparing quality products and ensuring accurate order fulfillment.
  • Address customer concerns promptly and professionally.
  • Supervise and mentor a team, ensuring adequate staffing and training to exceed customer expectations.
  • Contribute to achieving sales targets through excellent customer service and community engagement.
  • Monitor food, labor, and other controllable costs to stay within budget.
  • Maintain a clean, safe, and well-equipped restaurant environment.
  • Perform various duties, including taking orders, preparing food, and managing inventory.
  • Ensure compliance with safety and security standards at all times.

Qualifications:

  • High School diploma or GED.
  • Proven experience in a supervisory role within the food service industry.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Must be at least 18 years of age.
  • Reliable transportation and a valid driver's license.

Physical Requirements: The role requires standing for extended periods, lifting up to 50 pounds, and performing various physical tasks. Candidates should be able to work in a dynamic environment, including outdoor conditions.

Join Our Team: If you are passionate about delivering exceptional service and leading a team to success, we invite you to explore this opportunity with us at Papa John's.