Operations Manager

4 days ago


Tampa, Florida, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through exceptional customer service. This role requires strong leadership and supervisory skills, with a focus on maintaining an engaged and productive store team.

Key Responsibilities
  • Store Management: Oversee the overall management, supervision, and policy implementation of the store, ensuring seamless day-to-day operations.
  • Sales and Inventory Management: Analyze sales trends, manage inventory levels, and implement strategies to drive sales growth and optimize inventory turnover.
  • Employee Development: Supervise, train, and develop store crew members, fostering a culture of excellence and promoting career advancement opportunities.
  • Financial Management: Manage store finances, including budgeting, forecasting, and expense control, to ensure profitability and efficiency.
  • Customer Service Leadership: Lead by example, promoting a customer-centric culture and ensuring exceptional customer service experiences.
Requirements
  • Leadership and Supervision: Proven ability to lead and motivate teams, with a strong focus on employee development and engagement.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with store crew members, customers, and other stakeholders.
  • Analytical and Problem-Solving Skills: Advanced analytical and problem-solving skills, with the ability to analyze sales trends, manage inventory, and optimize store operations.
  • Flexibility and Adaptability: Ability to work a flexible schedule, including evenings, weekends, and holidays, and adapt to changing business needs.
Preferred Qualifications
  • Retail Management Experience: Previous experience in retail management or supervision, with a proven track record of driving sales growth and improving store performance.
Education

A high school diploma or equivalent is preferred but not required.


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