Salesforce Functional Lead

7 days ago


Nashville, Tennessee, United States Lyons Consulting Group Full time
Job Description

We're seeking a highly skilled Salesforce Functional Lead to join our team. As a key member of our Salesforce Practice, you will be responsible for streamlining business processes and driving process and system changes.

Key Responsibilities:
  • Develop and refine as-is and to-be business processes and 'use-cases' using SAFe principles, customer journey maps, and design principles.
  • Analyze and document complex business processes using process modelling tools such as Mural, Microsoft Visio and/or LucidChart.
  • Extensive knowledge of the Salesforce Core data model and ability to analyze and document complex business processes.
  • Proven experience driving consensus across multiple stakeholders from different business functions.
  • Extensive knowledge of Salesforce configuration, customization, and extension, including contact/Opportunity/Lead management, Pipeline and Forecast management, File sync & share, quotes, and Case management.
What We Offer:
  • Flexible work arrangements
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as (k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Disaster Relief
About Us:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.



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