Senior Product Manager

2 weeks ago

Pleasanton, California, United States Red Oak Technologies Full time
Job Title: Senior Product Manager - Loyalty Operations

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across various industries. We are seeking a Senior Product Manager - Loyalty Operations to join our team.

Job Summary:

The Senior Product Manager - Loyalty Operations will be responsible for championing the needs of customers, divisions, and business teams throughout the development process. This includes ensuring that what is delivered meets the original goals and objectives of the project.

Key Responsibilities:
  • Coordinate with engineering teams to assess scope and technical solution.
  • Create and manage a product backlog of user stories for UX/Design and Engineering to execute projects.
  • Work with User Experience & Design teams to create mock-ups and finalized designs for your concepts.
  • Write user stories as a part of the product development lifecycle that directly support primary objectives of the project.
  • Use analytics to determine future opportunities and generate learnings.
  • Research competitors, best practices, and gather industry knowledge to help the Digital Loyalty team with other experiences and products.
  • Support Division Games operation activities.
Requirements:
  • Bachelor's degree in Business with a focus on information technology or product management.
  • 3-5 years of experience as a Product Manager within an Agile environment. Candidate must have experience with large organizations.
  • Previous e-commerce experience strongly preferred, web or mobile apps.
  • Experience within grocery industry and an understanding of CPG-Grocer relationship preferred but not required.
  • Have worked in an agile development environment, with teams consisting of product, program management, engineering, and UX/design.
  • Experience with preparing spreadsheets and data files and providing them to development teams.
  • Excellent written and verbal communication skills and must have experience presenting concepts/ideas to senior management for feedback and approval.
  • Experience with A/B testing and or web experimentation.
  • Have experience defining a product from scratch and communicating requirements directly with engineering teams.
  • Ability to operate in areas of uncertainty and ambiguity.
  • Experience working with JIRA/Confluence, Figma or equivalent product/design software.
  • Experience with coupons, rewards points, APIs, working with complex systems and dependent teams is a big plus.

Red Oak Technologies is an equal opportunities employer and welcomes applications from diverse backgrounds and lifestyles. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are a motivated and experienced product manager looking for a new challenge, please apply today.

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