Personal Banker Associate

3 days ago


Green Bay, Wisconsin, United States Quality Talent Group Full time
About the Role

We are seeking a highly skilled and customer-focused Personal Banker Associate to join our team. As a key member of our Consumer, Small & Business Banking division, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities
  • Provide support across a variety of branch locations, ensuring seamless customer service and efficient operations.
  • Be flexible and adaptable to changing priorities and new surroundings, while maintaining a customer-centric approach.
  • Participate in the delivery of exceptional customer experiences by building relationships through proactive outreach and proposing appropriate products and services.
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
  • Develop a deep understanding of bank products and services to connect with customers' needs and provide tailored solutions.
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Experience proactively engaging with customers through outreach via phone or email.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is dedicated to fostering a culture of diversity, equity, and inclusion, and we are committed to providing a work environment that is supportive and inclusive of all employees.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to creating a workplace that is free from discrimination and harassment, and we are proud to be an employer of choice for individuals with disabilities.



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