Field Technica Support Specialist

12 hours ago


Des Moines, Iowa, United States BCforward Full time
Job Title: Field Technica Support

BCforward is seeking a highly motivated Field Technica Support professional to join our team in Des Moines, IA.

Job Summary:

We are looking for a skilled Field Technica Support specialist to provide technical support and repair services for PC/Printer hardware to our customers. The ideal candidate will have a strong mechanical aptitude, excellent problem-solving skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:
  • Provide technical support and repair services for PC/Printer hardware
  • Configure hardware, software, and network components
  • Install, repair, and troubleshoot hardware issues
  • Work with escalation personnel to resolve technical issues
  • Communicate effectively with customers and internal teams
Requirements:
  • High School diploma or equivalent required
  • Technical/mechanical hardware repair experience required
  • Ability to lift 50 pounds and work in a fast-paced environment
  • Availability to work overtime and non-traditional hours
What We Offer:
  • Competitive hourly rate: $20-$25.78
  • Cell phone reimbursement and laptop/tablet provided
  • Opportunity to work with a dynamic team and contribute to the growth of BCforward

BCforward is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and skilled Field Technica Support professional, please submit your resume in Word format for consideration.



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