Service Support Specialist

2 weeks ago


Des Moines, Iowa, United States Ziegler Cat Full time
Job Summary

Ziegler CAT is seeking a highly skilled Service Support Specialist to lead and support our field service team. This role requires strong leadership and communication skills, as well as the ability to coordinate and manage multiple projects simultaneously.

Key Responsibilities
  • Order and coordinate the delivery of equipment and materials from suppliers
  • Provide timely and cost-effective management of projects to meet customer expectations
  • Coordinate procedures and documentation with contractors, engineers, customers, and other stakeholders
  • Monitor project costs and initiate the invoicing process
  • Adhere to and enforce safety policies on-site
  • Communicate project information and updates to the Product Support group and other necessary parties
Requirements
  • High School degree required; 2-year college degree preferred
  • 3 years of experience in Project Management
  • Strong electrical and mechanical aptitude
  • Excellent leadership and communication skills
  • Experience in Microsoft Office, AutoCAD, and Adobe Acrobat
Work Environment

This role requires up to 10% travel and involves standing, walking, using hands, talking, and hearing.

Ziegler Inc. is an equal opportunity employer and will reasonably accommodate the known disabilities of qualified disabled individuals. Authorization to work in the United States is required.


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