Customer Service Representative

4 weeks ago


Tulsa, Oklahoma, United States US Tech Solutions Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at US Tech Solutions. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues via phone, email, or chat
  • Provide accurate and timely information to customers regarding products and services
  • Escalate complex issues to senior team members or management as needed
  • Document customer interactions and update records accordingly
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements
  • High school diploma or equivalent required
  • Zero to two years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in software applications
About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are committed to delivering exceptional service to our clients and fostering a positive and inclusive work environment for our employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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