Event Security Specialist

7 days ago


Brookings, South Dakota, United States AEG Full time
About This Role

This position is responsible for ensuring the safety and security of all guests, employees, and contract labor while on premises. The Event Security Specialist will be responsible for patrolling all areas of property and parking lots, securing doors, and monitoring patron access areas.

Key Responsibilities
  • Customer Service: Performs customer service duties, offering directions to various points of interest, including seats, restrooms, concessions, etc.
  • Ticket Scanning: Scans tickets and provides data to the Box Office Manager.
  • Patron Monitoring: Monitors patron access areas and patrons in seating areas as well as reports potential hazards.
  • Event Support: Provides assistance to patrons before, during, and after events.
  • Direction and Assistance: Assists in directing customers to seats, restrooms, first aid, etc.
  • Contraband Control: Performs visual reviews to ensure no contraband items enter the facility.
  • Environmental Safety: Responsible for providing customer assistance and maintaining a safe and comfortable environment for patrons.
  • Crowd Control: Responsible for monitoring and controlling crowd.
Requirements
  • Multi-Tasking: Ability to multitask in a fast-paced environment.
  • Customer Service Skills: Possess excellent customer service skills.
  • Teamwork: Ability to work independently and as a productive member of a team.
  • Scheduling Flexibility: Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays.


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