Case Manager
2 weeks ago
Join The Salvation Army Central Territory as a Case Worker and make a meaningful impact in the lives of individuals and families in need.
About the Role:This is a unique opportunity to work with a dynamic team to provide case management services utilizing The Salvation Army's Pathway of Hope philosophy. As a Case Worker, you will work in partnership with clients and other community partners to provide needed services and support.
Key Responsibilities:- Recruit and work with Pathway of Hope clients to provide personalized support and guidance.
- Conduct client interviews to assess needs and develop effective case plans.
- Network and collaborate with other community agencies to ensure comprehensive support for clients.
- Maintain accurate records and reports, including case notes, client progress, and statistics.
- Coordinate the use of volunteers and community service workers to assist with food pantry operations and other tasks.
- Ensure the food pantry is organized, clean, and well-stocked with essential items.
- Coordinate the pickup of donations and manage the disbursement of funds to clients for emergency assistance.
- Plan and execute the process of providing Christmas Assistance to clients during the holidays.
- Provide excellent customer service and maintain effective working relationships with clients, colleagues, and community partners.
- High School diploma or equivalent, with a minimum of two years' prior case work or related experience.
- College coursework in human services preferred.
- Intermediate Microsoft Word and Excel skills, and the ability to access data systems via a web-based system.
- Administrative skills, including data entry, 10-key, attention to details, and filing.
- Good communication skills, both written and spoken, and the ability to maintain effective working relationships.
- Demonstrated ability to handle confidential matters and maintain a high level of professionalism.
This role requires the ability to work in a fast-paced office environment, with occasional exposure to outside weather conditions. The noise level is usually moderate.
The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees.
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Dubuque, Iowa, United States The Salvation Army Central Territory Full timeJob Title: Case ManagerJob Summary:The Salvation Army Central Territory is seeking a skilled Case Manager to join our team. As a Case Manager, you will provide case management services to clients, utilizing The Salvation Army's Pathway of Hope philosophy. You will work in partnership with clients and other community partners to provide needed services.Key...
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