General Manager

2 weeks ago


Charlotte, North Carolina, United States Viva Chicken Ballantyne Full time
Job Description

Job Overview

Viva Chicken Ballantyne is seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, driving sales growth, and maintaining a positive and productive work environment.

Key Responsibilities

  • Restaurant Operations: Oversee all aspects of restaurant operations, including food quality, service standards, and inventory management.
  • Team Management: Recruit, train, and develop a high-performing team of kitchen staff and servers. Foster a culture of excellence, respect, and inclusivity.
  • Financial Management: Manage labor costs, food costs, and other expenses to achieve profitability goals. Analyze sales data and implement strategies to drive revenue growth.
  • Guest Experience: Ensure that every guest has a memorable and enjoyable dining experience. Respond to guest feedback and concerns in a timely and professional manner.
  • Marketing and Promotion: Collaborate with the marketing team to develop and implement effective marketing strategies to drive sales and increase brand awareness.
  • Compliance and Safety: Ensure that the restaurant is in compliance with all health and safety regulations, including food safety and sanitation standards.

Requirements

  • 2-3 years of culinary management experience in a high-volume, fast-paced environment.
  • Proven track record of driving sales growth, improving guest satisfaction, and reducing labor costs.
  • Strong leadership skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and vendors.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Physical ability to stand for long periods, lift heavy objects, and move quickly in a fast-paced environment.

What We Offer

  • Competitive salary and bonus structure, with opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for professional development, including training, mentorship, and leadership development programs.
  • A dynamic and supportive work environment, with a focus on teamwork, respect, and inclusivity.

Why Work for Viva Chicken Ballantyne?

We are a fast-paced and dynamic restaurant company that is committed to delivering exceptional guest experiences and driving sales growth. We offer a competitive salary and bonus structure, comprehensive benefits package, and opportunities for professional development. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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