Customer Experience Ambassador

5 days ago


Mamaroneck, New York, United States Smashburger Full time

Key Responsibilities:
As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer service to every guest. This includes being knowledgeable about all menu items, making suggestions, and answering questions. You will also process POS transactions accurately, follow cash handling procedures, and personalize food delivery to each guest. Additionally, you will visit tables after food delivery to ensure guests have everything they need and maintain a clean restaurant environment at all times.

What We Offer:
Smashburger is committed to providing a positive and supportive work environment. As a Guest Service Expert, you will have the opportunity to develop your skills and knowledge in customer service, food preparation, and restaurant operations.



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