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Healthcare Support Specialist
2 months ago
We are seeking a dedicated individual to fulfill the role of a Clinical Assistant. This position involves a combination of clinical and administrative responsibilities, ensuring the smooth operation of our healthcare facility.
Key Responsibilities:
- Conduct patient interviews to gather comprehensive medical histories.
- Measure and record vital signs, including weight, temperature, and blood pressure, accurately in patient records.
- Assist healthcare providers during examinations and treatments.
- Prepare examination rooms and ensure patients are ready for their appointments.
- Act as a liaison between patients, healthcare providers, and hospital staff.
- Process ancillary reports and communicate patient results to providers for review.
- Welcome patients and update necessary information in their medical records.
- Guide patients to the appropriate areas post-examination.
- Perform phlebotomy when required.
Additional Duties:
- Manage incoming calls and schedule patient appointments efficiently.
- Handle medical-related messages, including prescription refill requests and test results.
- Perform various clerical tasks as needed.
- Exhibit professional telephone etiquette.
- Provide patients with self-pay balance quotes during scheduling.
- Inform patients about their financial responsibilities.
- Direct patients to the appropriate representatives for account assistance.
- Adhere to infection control protocols and maintain a clean environment.
- Assist in inventory management and supply levels.
- Participate in departmental meetings and contribute to office objectives.
- Familiarize yourself with ICD-9 and CPT coding.
- Maintain cleanliness and organization of examination rooms.
- Coordinate patient appointments for various diagnostic tests as ordered by providers.
- Assist with referral and pre-certification processes.
- Uphold patient confidentiality and demonstrate respect towards patients and colleagues.
- Embrace the core values of our organization while performing daily tasks.
- Ensure equipment is maintained according to established guidelines.
- Conduct quality control checks on equipment as necessary.
Compensation:
The hourly wage for this position ranges from $16.00 to $22.37.
About Guthrie Health:
Guthrie Health is a non-profit, integrated healthcare organization dedicated to providing exceptional medical services across various specialties. Our team of over 500 physicians and 302 advanced practice providers is committed to serving the community with excellence and compassion.
