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Sales Associate

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Ashburn, Virginia, United States Rack Room Shoes Full time
Job Summary

Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.

Key Responsibilities
  • Customer Service: Create a positive and welcoming shopping experience for customers, responding to their needs and concerns in a timely and professional manner.
  • Product Knowledge: Develop and maintain a strong understanding of our products, including features, benefits, and pricing.
  • Merchandising and Visual Presentation: Maintain a visually appealing store environment, including merchandise displays and signage.
  • Cash Handling and Operations: Process sales transactions accurately and efficiently, handle customer returns and exchanges, and maintain a clean and organized store environment.
  • Teamwork and Communication: Collaborate with colleagues to achieve sales and customer service goals, and communicate effectively with store management and district managers.
Requirements
  • Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Product Knowledge: Basic knowledge of footwear and retail sales, with a willingness to learn and develop product knowledge.
  • Math Skills: Basic math skills, with the ability to handle cash and process transactions accurately.
  • Availability: Availability to work a variety of shifts, including weekends and holidays.
About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We are committed to providing exceptional customer service and a positive shopping experience for our customers.