Customer Service Lead
3 weeks ago
About Ulta Beauty
\We're a leading beauty retailer with a passion for helping guests look and feel their best. At Ulta Beauty, you'll be part of a dynamic team that's dedicated to delivering an exceptional shopping experience.
\Job Summary
\We're seeking a Customer Service Lead to join our team at our Loganville Highway store. As a key member of our retail sales team, you'll play a critical role in providing top-notch customer service and supporting the growth of our business.
\Key Responsibilities
\- \
- Promptly acknowledge and warmly greet each guest entering the store\
- Complete select register open and close functions\
- Courteously handle sales, refunds and exchanges\
- Recommend additional and complementary products and/or services based on guest interests or items already selected for purchase\
- Support the achievement of individual and team sales goals through excellent customer service and sales techniques\
- Participate in visual merchandising and maintaining a visually appealing store environment\
- Assist with opening and closing procedures, including cash handling and inventory management\
- Develop and maintain strong relationships with guests to drive repeat business and loyalty\
- Contribute to a positive and inclusive work environment by fostering open communication and teamwork among colleagues\
- Meet productivity, quality, and safety standards\
- Perform other duties as assigned by management\
- \
What We Offer
\We offer a competitive salary range of $25-$35 per hour, depending on experience. In addition to a salary, we also provide opportunities for professional growth and development, a comprehensive benefits package, and a fun and supportive work environment.
\Requirements
\To be considered for this role, you must have:
\- \
- 1+ year of retail sales experience, preferably in a leadership role\
- Excellent communication and interpersonal skills\
- Able to work a flexible schedule, including evenings, weekends, and holidays\
- Demonstrated ability to meet productivity, quality, and safety standards\
- High school diploma or equivalent required; associate's or bachelor's degree preferred\
- \
About Us
\Ulta Beauty is a leading beauty retailer with a commitment to empowering guests to find their personal style and self-expression. Our company values diversity, equity, and inclusion, and we strive to create a workplace culture that reflects these values.
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