Restaurant Operations Manager

2 months ago

Jonesboro, Georgia, United States Slutty Vegan, Inc. Full time
Job Description

**About the Role**

The Restaurant General Manager will lead the operation of our restaurants, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, hiring, termination and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Key Responsibilities:

  • Direct the daily operations of a restaurant, ensuring maximum operating efficiency.
  • Manage and oversee daily planning and upkeep of operations to ensure an integrated, efficient, and profitable organization.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control.
  • Oversee the recruitment for support staff & crew members, establishment of operating systems, and the onboarding and set up of training schedules with new staff.
  • Prepare weekly staff schedules in a timely, accurate, and fair manner.
  • Set the standards of service unique to our concept, consistently working to improve the delivery of service, implementing all systems to ensure smooth operation.
  • Assess the business on a weekly/daily basis and provide reports on the economic and operational state of the business, triggering the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins, and promoting exceptional experiences for staff and customers.
  • Implement effective policies to ensure that overall Restaurant cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A.
  • Effective communication during pre-shift standups of information relating to daily operations.
  • Effective assessment, appraisals, performance management, and discipline of all staff.
  • Ongoing development of crew members to ensure growth, knowledge, and professionalism.
  • Ensure customer relations for all guests are executed to the level of service synonymous with our mission and resolve customer complaints & correspondence.
  • An experienced understanding of regulated food safety, risk prevention, fire prevention, and emergency procedures policies.

Requirements:

  • 5+ years of management experience in a fast casual restaurant concept.
  • Knowledge of Food & Beverage cost control, labor control, maintenance, merchandising, and accounting.
  • Ability to effectively operate and control processes designed to reach maximum operating efficiency.
  • Proficiency in technology software and systems, i.e., POS and Microsoft Office 365.
  • Must be ServSafe certified.

Slutty Vegan, Inc. is an Equal Opportunity Employer, which means we will not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.

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