Customer Service Sales Expert

3 days ago


Syracuse, New York, United States PARAGON SUPPLY INC Full time
Job Overview

We are seeking an experienced Customer Service Sales Representative to join our team at Paragon Supply Inc. as a Masonry Hardscape Business Development Specialist.

As a key member of our sales team, you will be responsible for providing exceptional customer service and selling masonry and hardscape supplies to contractor and retail customers. Your primary duties will include presenting and selling company products and services to current and potential clients, following up on leads and referrals, answering phone calls/greeting visitors to the sales counter, and providing product information to showroom visitors.

Key Responsibilities
  • Presentation and sales of company products and services to current and potential clients
  • Follow-up on leads and referrals resulting from showroom visits, phone calls, and as assigned
  • Answering phone calls/greeting visitors to the sales counter and providing customer service as needed
  • Preparing quotes and providing product information to showroom visitors as needed

You will also be responsible for staying current with product knowledge, establishing and maintaining contractor relationships, identifying and resolving client concerns, processing sales including product ordering, financial settlement, coordination inhouse with inbound transportation department, and coordinating pickup or delivery of material with customers.

Salary: $60,000 - $80,000 per year, depending on experience.



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