Pharmaceutical Service Coordinator

2 days ago


Pittsburgh, Pennsylvania, United States Blink Health Full time
Job Summary

We are looking for a highly motivated Pharmaceutical Service Coordinator to join our team at Blink Health. This role is ideal for individuals who are passionate about delivering exceptional patient care and have strong problem-solving skills.

Key Responsibilities
  • Manage incoming calls from patients, doctors, and insurers, addressing routine and complex issues in a timely and professional manner.
  • Develop and maintain comprehensive documentation of all call information and data discovery according to operating procedures.
  • Collaborate with cross-functional teams to ensure seamless patient support and resolution.
  • Stay up-to-date on company-related security and privacy practices.
Requirements
  • High school diploma or GED required; Bachelor's degree strongly preferred.
  • Minimum 1 year of customer-facing experience with a focus on healthcare or pharmaceutical industries.
  • Exceptional problem-solving and critical thinking skills, with the ability to analyze complex situations and develop effective solutions.

**Estimated Salary: $50,000 - $60,000 per annum**, depending on experience and qualifications.



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