Healthcare Revenue Cycle Senior Manager

24 hours ago

Washington, Washington, D.C., United States BDO Full time

Job Summary:

The Senior Manager of Healthcare Revenue Cycle provides senior-level consulting services to clients by assessing their business needs, recommending and implementing solutions, and managing BDO and client staff in this process. This role requires significant industry experience in a hospital or practice setting commensurate with a senior leadership role.

Key Responsibilities:

  • Develops central patient access and revenue cycle functions on a project basis, including single business offices, central patient access units, and standardized policies and procedures.
  • Assesses revenue cycles, thoroughly reviewing front and backend operations, analyzing and redesigning workflow, conducting performance metrics and benchmarking, and reviewing revenue cycle systems, including third-party solutions.
  • Acts as Charge Data Master, overseeing projects related to physician education, coding and compliance audits, EHR form/template assessment, code scrubber technologies, and CDM assessment and maintenance.
  • Manages interim revenue cycle for clients, as needed, in a similar capacity to executive leadership, supervising third-party contracting and settlement negotiations, and vendor selection for outsourced billing management.
  • Supervises the day-to-day workload on assigned engagements and reviews work product.
  • Up-sells after initial engagement, as relevant.
  • Travels 50% or more of the time to client sites.
  • Other duties as required.

Supervisory Responsibilities:

  • Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet project goals and objectives.
  • Communicates with BDO senior leadership and client management to meet budget and target dates.

Qualifications, Knowledge, Skills and Abilities:

Education:

  • Bachelor's degree, required.

Experience:

  • Fifteen (15) or more years of healthcare finance, revenue cycle operations, clinical operations, or vendor/consultant-based experience, required.
  • Five (5) or more years' experience with healthcare EHR vendor systems for large group practices, and/or hospitals, required.

License(s)/Certification(s)/Affiliation(s):

  • Epic Certification, preferred.

Software:

  • Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required.
  • Proficiency in the use of Epic, Cerner, or athenaIDX, preferred.

Other Knowledge, Skills & Abilities:

  • Executive presence, with the ability to act as primary contact on assigned engagements.
  • Excellent verbal and written communication skills, as well as presentation skills.
  • Strong analytical and advanced research skills related to industry trends, market competition, and technology.
  • Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
  • Ability to successfully multi-task while working independently or within a group environment.
  • Ability to work in a deadline-driven environment, and handle multiple projects simultaneously.
  • Ability to interact effectively with people at all organizational levels of the Firm and with clients.
  • Capacity to build and maintain strong relationships with internal and client personnel.
  • Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel.
  • Ability to travel 50% or more, required.

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