Diesel Service Technician
1 week ago
We are a family-owned dealership with a rich history of 70 years of experience in the automotive industry. Our team is dedicated to providing exceptional service to our customers, and we are seeking a highly skilled and motivated Diesel Service Technician to join our world-class team.
Responsibilities- Provide technical service to vehicles and equipment, ensuring that all work is completed to the highest standards of quality and safety.
- Read job orders, observe, and listen to vehicles in operation to resolve malfunctions and plan work procedures.
- Follow checklists to ensure that all critical parts are examined and properly maintained.
- Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed to ensure optimal performance.
- Test-drive vehicles to ensure that they run smoothly and meet our high standards.
- Tag all warranty parts and returns to the warranty clerk, ensuring accurate and efficient processing.
- Attend training classes and stay up-to-date on factory technical bulletins to maintain our high level of expertise.
- Develop and maintain positive relationships with customers to increase overall customer satisfaction and loyalty.
- Properly complete the service and/or repairs assigned by the supervisor, adhering to all applicable safety requirements and published procedures.
- Participate in and utilize technical training as assigned by management to enhance our team's skills and knowledge.
- Maintain a clean and organized workspace, ensuring that all tools and equipment are properly stored and maintained.
- Ensure that guest vehicles are returned in the same clean condition as they were prior to being serviced.
- Show the utmost courtesy to all guests, visitors, and dealership personnel, providing exceptional customer service at all times.
- Make every effort to achieve the production objectives set by management, working collaboratively with the team to meet our goals.
- Adhere to manufacturer's policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.
- Perform any other duties as outlined by the Service Supervisor and/or management.
- At least 1 year of Fleet or Dealership experience
- High school diploma or equivalent required
- ASE certification preferred
- CDL certification preferred
- Team member with a strong sense of dedication to the customer and service team
- Self-motivated and professional
- Possess own tools
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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