Director of Hospice Admissions and Operations
2 months ago
We are seeking a highly skilled and experienced professional to fill the position of Director of Hospice Admissions and Operations at VITAS Healthcare. This is a senior leadership role that requires a strong background in healthcare, leadership, and operations management.
Key Responsibilities- Leadership and Development
- Develop and implement strategies to improve admissions performance and quality.
- Lead by example and provide coaching and mentoring to admissions staff to enhance their leadership skills.
- Collaborate with national, divisional, and regional leadership to drive program performance and growth.
- Strategy and Planning
- Develop and maintain a comprehensive strategic plan for the Admissions Department.
- Ensure alignment with program and organizational goals.
- Customer Focus
- Develop a customer-centric approach to admissions, prioritizing patient and family needs.
- Review and address customer complaints and feedback.
- Measurement and Analysis
- Develop and implement metrics to measure admissions performance and quality.
- Analyze data to identify areas for improvement and develop strategies to address them.
- Operations and Compliance
- Ensure compliance with all relevant laws, regulations, and company policies.
- Manage audits and quality assurance processes.
- Workforce Management
- Develop and implement strategies to improve staff productivity and efficiency.
- Manage staffing levels and schedules to meet program needs.
- Results and Accountability
- Develop and implement plans to achieve program goals and objectives.
- Monitor and report on program performance and progress.
- Education and Experience
- Bachelor's degree in nursing or business from an accredited college or university.
- 5+ years of nursing experience, with 3+ years in a leadership or management role.
- Hospice admissions experience preferred.
- Skills and Qualifications
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and develop strategies to improve performance.
- Proficient in technology, including Microsoft Office and other relevant software.
VITAS Healthcare offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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