Director of Dining Services

3 days ago


Kansas City, Missouri, United States Compass Group, North America Full time
Job Summary

The Director of Dining Services is a strategic business leader responsible for overseeing the food and beverage/culinary operation in a community setting. This role ensures resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment.

Key Responsibilities
  • Develop and implement overall operating strategy aligned with the Compass Community Living and client business strategy.
  • Lead the development and implementation of departmental strategies and ensure implementation of the Compass Community Living's service strategy.
  • Direct and conduct safety, sanitation, and maintenance programs.
  • Ensure regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.
  • Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner.
  • Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
  • Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses.
  • Reviews financial reports and statements to determine how the account is performing against budget.
  • Works with team to resolve areas of concern and develops strategies to improve the department's financial performance.
Requirements
  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
  • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Previous P&L accountability or contract-managed service experience is desirable.
  • Strong supervisory, leadership, management, and coaching skills.
  • Strong communication skills, both written and verbal.
  • Ability to communicate on various levels to include management, client, customer, and associate levels.
  • Excellent financial, budgetary, accounting, and computational skills.
  • Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet.
  • ServSafe Certified.


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