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Executive Housekeeping Manager

2 months ago

Myrtle Beach, South Carolina, United States Hilton Grand Vacations Full time
About the Role

We are seeking a highly skilled and experienced Executive Housekeeper to join our team at Hilton Grand Vacations. As a key member of our resort's operations team, you will be responsible for driving company success by implementing operating procedures and standards, planning and coordinating housekeeping activities, and ensuring exceptional guest experiences.

Key Responsibilities
  • Operational Excellence: Implement and maintain high standards of housekeeping operations, ensuring seamless guest experiences and exceptional service delivery.
  • Leadership and Management: Plan, coordinate, and supervise the activities of housekeeping supervisors and their teams, providing guidance and support to ensure successful outcomes.
  • Quality Control: Conduct regular inspections to ensure that housekeeping standards are met, and implement corrective actions as needed.
  • Human Resources: Apply human resource management skills, including hiring, training, scheduling, and evaluating performance, to ensure a high-performing team.
  • Financial Management: Complete financial management tasks, such as setting and adhering to a budget, to ensure efficient resource allocation.
  • Administrative Tasks: Handle administrative tasks, including reporting and record-keeping, to support the smooth operation of the resort.
Requirements
  • Experience: Minimum 3 years of related experience, with at least 2 years of managerial experience.
  • Communication Skills: Strong written and oral communication skills, with the ability to build and maintain productive working relationships.
  • Schedule Flexibility: Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Education: High school or equivalent.
Preferred Qualifications
  • Experience: More than 5 years of related experience.
  • Knowledge: Knowledge of timeshare ownership.
  • Education: BA/BS/Bachelor's Degree.