Restaurant Operations Manager

4 weeks ago


Whittier, California, United States Taco Bell - KFC - Luihn VantEdge Partners Full time

Job Summary:
We are seeking a highly skilled Restaurant General Manager to lead our Taco Bell - KFC restaurant team. As a key member of our management team, you will be responsible for executing all restaurant administrative duties, ensuring 100% customer satisfaction, and driving sales growth.

Key Responsibilities:
• Create value for our shareholders through efficient operations, appropriate cost controls, and profit management
• Effectively manage a corporate owned restaurant within the policies and guidelines of the company
• Control day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Ensure OSHA, local health and safety codes, and company safety and security policy are met
• Control profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members, conduct performance appraisals, take disciplinary action, motivate and train
• Have authority to hire and fire (or participate in those decisions)
• Ensure maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
• Ensure food quality and 100% customer satisfaction
• Ensure complete and timely execution of corporate & local marketing programs
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Requirements:
• Dedication to providing exceptional customer service
• Good communication skills, and strong interpersonal and conflict resolution skills
• Exceptional team building capability
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• College or university Degree Preferred but will consider experience
• Supervisory experience in either a food service or retail environment, including Profit & Loss responsibility

About Us:
Taco Bell - KFC - Luihn VantEdge Partners is a franchisee of Taco Bell, offering a dynamic work environment and opportunities for growth and development. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.



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