Receptionist

4 weeks ago


Akron, Ohio, United States CommuniCare Family of Companies Full time
Purpose and Belief Statement

The Receptionist role at Wyant Woods Healthcare Center is dedicated to maintaining a positive image for the center by providing exceptional service to callers, visitors, and guests. This involves greeting and directing them to the appropriate personnel, while also functioning as a team member to ensure quality service delivery and resource management.

Key Responsibilities
  • Answer telephone calls, determine the nature of the call, and direct the caller to the appropriate individual or department.
  • Take accurate messages when personnel are unavailable and ensure timely delivery.
  • Operate the paging/telephone system as required.
  • Greet and direct visitors to the appropriate personnel.
  • Provide administrative support as assigned.
  • Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure and enhance quality of care.
  • Perform other related activities as assigned or requested.
Qualifications and Experience

To be successful in this role, you will need:

  • A High School diploma or GED.
  • Previous receptionist experience.
  • Prior work/life experiences, preferably in a healthcare setting.
Benefits

As a CommuniCare employee, you will enjoy competitive wages and PTO plans. We offer a range of benefits, including life and disability plans, medical, dental, and vision coverage, 401(k) with employer match, and Flexible Spending Accounts.


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