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Shift Manager

2 months ago

Lenoir City, Tennessee, United States Wendy's Full time

Job Summary:

The Shift Manager - Team Lead is a key member of the restaurant management team, responsible for supervising and coaching crew members to deliver exceptional customer experiences and drive sales growth. This role requires strong leadership and communication skills, as well as the ability to manage multiple priorities and tasks simultaneously.

Key Responsibilities:

  • Supervise and coach crew members to ensure compliance with Wendy's 5 Key Drivers and restaurant policies and procedures.
  • Manage team's opening and closing responsibilities, including ensuring timely open and closes, cleanliness, food safety, and line prep set-up.
  • Lead by example and create a productive, clean, safety-conscious, and friendly work environment.
  • Mentor and develop crew members and Team Trainers to enhance their skills and knowledge.
  • Partner with other Restaurant Management to identify opportunities for optimizing efficiencies and maximizing sales and profitability.

About Wendy's:

Wendy's is a fast-food restaurant chain that prides itself on serving fresh, made-to-order hamburgers and other high-quality menu items. Our commitment to customer satisfaction and employee development drives everything we do. As a Shift Manager - Team Lead, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business growth.