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Customer Service Representative

1 month ago

Taylor, Michigan, United States CrossFit Full time
Customer Support Role

As a Customer Support Representative at CrossFit, you will provide exceptional service to our community by fielding inquiry emails and resolving customer inquiries, complaints, and feedback quickly and efficiently. You will serve as the conduit from the CrossFit Games to the public and participants, providing information and support as needed. Additionally, you will provide backend support for all virtual and in-person CrossFit Games competitions, updating macros and writing FAQ articles to ensure a seamless experience for our athletes. This is a unique opportunity to be part of a dynamic team and make a meaningful impact on our community.

Key Responsibilities:
  • Provide concierge-style service to the CrossFit community
  • Resolve customer inquiries, complaints, and feedback
  • Provide information and support to athletes and the public
  • Provide backend support for CrossFit Games competitions

What We Offer:
  • Up to $27 per hour + bonus
  • Full benefits