Hospital Outcomes Coordinator, Healthcare Systems
3 days ago
About GetWellNetwork:
We're redefining digital patient engagement by putting patients in control of their personalized healthcare journeys. Our award-winning solutions have served over 10 million patients per year across 1,100+ hospitals and clinical partner sites.
Job Summary:
We're seeking a Hospital Outcomes Coordinator to drive patient-centered care practices and successful outcomes for our hospital clients. As a key member of our team, you'll collaborate with hospital staff and internal teams to gain alignment on interactive patient care blueprints.
Responsibilities:
- Client Relationship Building: Develop and maintain excellent relationships with nursing staff, hospital administrators, and other key client contacts.
- Outcomes Achievement: Assist in developing and executing strategic plans to achieve clinical outcomes, advising clients on the roadmap for achieving outcomes using our interactive patient care tools.
- Training and Education: Deliver and support strong client training programs for assigned facilities and regions, educating hospital staff on system functionality and utilization.
- Utilization and Monitoring: Drive system utilization through quarterly account review meetings, monitoring daily system use, identifying areas for improvement, and providing recommendations.
- Project Management: Serve as project manager for development, content, and configuration requests, overseeing prompt resolution of operational issues and complaints.
Requirements:
- Clinical Experience: Bachelor's Degree or equivalent 4-6 years military work experience required; clinical experience preferred.
- Previous Experience: Previous experience working within a hospital or other healthcare environment required.
- Additional Requirements: Occasional travel to our headquarters required; flexibility in schedule needed.
Compensation Package:
The estimated base salary for this position is $65,000-$75,000 annually, plus annual bonus potential. Additionally, we offer a comprehensive benefit package, including K and incentive plans, open paid-time away, paid leave programs, wellness reimbursement, cell phone subsidy, peer recognition programs, health advocacy, employee assistance programs, pet insurance, and more.
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