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University Registration Representative
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Worcester, Massachusetts, United States U Mass Memorial Health Full timeJob Summary:As a key member of the UMass Memorial Health team, the ED Registration Evening Shift Representative will play a vital role in ensuring seamless patient registration and scheduling processes. This position requires strong communication and organizational skills, with a focus on delivering exceptional customer service to patients and families.Key...
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Patient Registration Specialist
2 months ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Patient Registration Specialist. In this role, you will be responsible for accurately obtaining and entering demographic, insurance, and other related patient information into our computer-based patient registration/scheduling system.
Key Responsibilities- Obtain and verify patient insurance coverage and follow guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
- Schedule and/or arrive Radiology, Lab, and basic ancillary service appointments.
- Arrive and complete Emergency Department and Labor & Delivery demographic and insurance collection.
- Coordinate the provision of multiple services to patients.
- High School Diploma required; Associate or Bachelor's Degree in Business or Healthcare related field preferred.
- Minimum of 1-2 years of data entry experience.
- Proficient data-entry skills with attention to detail.
- Strong customer service skills both verbal and written.
- Demonstrated knowledge of medical terminology.
At UMass Memorial Health, we are committed to providing exceptional patient care and academic excellence. We are a diverse community of caregivers who work together to make a difference in the lives of our patients and each other. We value respect, teamwork, and kindness, and we are seeking individuals who share these values.
We are an equal opportunity and affirmative action employer, and we welcome applications from individuals with varied experiences, perspectives, and backgrounds. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at.