Teller Full Time Northern Valley

2 days ago

Layton, Utah, United States WELLS FARGO BANK Full time
About Wells Fargo

At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. Our company culture is built on a foundation of teamwork, innovation, and a commitment to making a positive impact in the communities we serve.

About the Role

We are seeking a Teller to join our Consumer, Small & Business Banking division, as a part of our National Branch Network. As a Teller, you will play a critical role in providing exceptional customer service and helping our customers achieve their financial goals.

Key Responsibilities
  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Receive direction from managers and exercises judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identify information and services to meet customers financial needs
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
What We Offer
  • A competitive salary and benefits package
  • A comprehensive set of benefits designed to protect your physical and financial health and to help you make the most of your financial future
  • A collaborative and inclusive work environment
  • Opportunities for professional growth and development
Location

This role is located in one of our many branches across the country. You will have the opportunity to work with a diverse group of customers and colleagues, and to make a positive impact in your community.

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to our online application system.

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