Customer Service Representative-FS Blinds

4 weeks ago


Carrollton, Texas, United States FS Builder Resources Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at FS Builder Resources. As a Customer Service Representative, you will be responsible for providing excellent customer service in a professional, efficient, and timely manner. You will work as a team to ensure daily expectations are achieved and adhere to confidentiality regulations.

Key Responsibilities:

  • Entering customer details and order specifications
  • Responding to various communications in a professional and courteous manner
  • Updating records for reselections and/or rescheduled installs
  • Assisting customers with order resolutions
  • Working harmoniously with others to ensure daily expectations are achieved
  • Adhering to confidentiality regulations
  • Proofreading data and ensuring accuracy

Requirements:

  • 1-3 years of customer service experience preferred
  • High School Diploma/GED/College required
  • Ability to type 40 WPM preferred
  • Excellent communication and interpersonal skills
  • Positive attitude and drive to succeed

Benefits:

  • Medical, Dental, and Vision coverage
  • 401K
  • Paid Holidays
  • Vacation and Personal Time
  • Employee appreciation events

FS Builder Resources is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.



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