IT Support Specialist

2 weeks ago


Manchester, Connecticut, United States EPM Full time
Position Overview

Job Title: IT Support Specialist

We are looking for a motivated IT Support Specialist to become a valuable member of our organization. The successful candidate will possess a solid foundation in client relations, outstanding verbal and written communication skills, and the capability to resolve technical challenges effectively.

Key Responsibilities:

  • Set up, calibrate, and evaluate IT devices and accessories
  • Oversee systems for potential issues
  • Combine software solutions and diagnose hardware problems
  • Assist with technical initiatives
  • Administer user profiles
  • Guarantee peak performance of equipment
  • Deliver exceptional support to end-users

Qualifications:

  • Strong customer service orientation
  • Technical knowledge and eagerness to develop skills
  • Experience in desktop support
  • Understanding of networking and software applications
  • Proficient troubleshooting skills
  • Detail-oriented with the capacity to handle multiple tasks
  • Relevant professional certifications are advantageous

Additional Information:

Candidates must have access to a dependable vehicle as company vehicles are not available. Mileage will be compensated.

About EPM

EPM is dedicated to delivering cutting-edge technology management solutions customized to address the distinct requirements of our clients. Our mission is to enhance operational efficiency and profitability while minimizing waste. Join our innovative team and contribute to a progressive technology organization.



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