DevOps Architect

1 day ago


Boston, Massachusetts, United States HexaQuEST Global, Inc. Full time
Job Title: DevOps Architect

HexaQuEST Global, Inc. is seeking a highly skilled DevOps Architect to join our team. As a DevOps Architect, you will be responsible for defining the standards, protocols, procedures, tools, and resources required to manage the on-going operations and support of our new Financials solution.

Key Responsibilities:

  • Collaborate with a diverse team, including the System Integrator (SI) and product vendor, Technical Lead, Compliance Lead, and Operations Lead, to identify procedures for managing data base growth, back up and refresh schedules, upgrade protocols, and how data integrity and SLA performance metrics will be monitored and assured.
  • Develop and enforce policies, maintain systems, and respond to new user requests for system enhancements or fixes.
  • Recommend procedures and tools for ensuring that the system delivers consistently on the Service Level Agreement (SLA).
  • Design and implement a cross-system monitoring solution, including Cloud SaaS vendor, legacy on-premises vendor solutions, EOTSS responsible services, and other tasks that support the management of the end-state business solution.

Requirements:

  • Exposure to technical configurations, technologies, and processing environments in one or more projects of similar size and complexity to BEST.
  • Experience with system administration and monitoring for various application platforms particularly SaaS delivery models.
  • Ability to perform root-cause analysis and work with other administrators or integration developers to drive resolution.

Preferred Qualifications:

  • Experience with Software as a Service cloud implementations particularly those in which legacy on-premise applications have been migrated to cloud delivery options.
  • Experience in generation of operational materials, including but not limited to operational procedures, operational processes, third-party operational oversight, support ticket / ticketing processes, data flow diagrams, sequence diagrams, and network and security diagrams.

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