DevOps Architect

2 weeks ago


Boston, Massachusetts, United States United Software Group Full time
Job Description:

The DevOps Architect will play a crucial role in ensuring the smooth operation of our systems, including defining job cycles, managing end-user security, and monitoring data security protocols. This position requires a strong understanding of cloud and on-premises solutions, as well as experience with system administration and monitoring.

Key Responsibilities:
  • Define job cycles to support nightly, daily, weekend, quarterly, and annual requirements.
  • Assist in the management of end-user security.
  • Monitor SI and product vendor data security protocols, audits, and mitigation of identified issues.
  • Determine the timing and procedures for adopting a software upgrade.
  • Monitor Service Level Agreement (SLA) metrics for software and support/maintenance services.
  • Design and implement a cross-system monitoring solution.
  • Manage ongoing and new configuration tasks.
  • Monitor the performance of the infrastructure hosting the software.
  • Oversee typical operational support tasks such as data backups, application and network performance monitoring and tuning, and load balancing.
Requirements:
  • Experience with system administration and monitoring for various application platforms, particularly SaaS delivery models.
  • Ability to perform root-cause analysis and work with other administrators or integration developers to drive resolution.
  • Knowledge of JavaScript, CORBA, PPTP, and groupware products.
  • Experience with all phases of testing, including unit, system, integration, parallel, and user acceptance.
  • Experienced with LAN/WAN/VPN and remote network technologies and protocols.
  • Demonstrated ability to learn about technologies quickly.
  • Excellent customer service attitude.
  • Demonstrated written and verbal communication and interpersonal skills.
  • Experience in DevOps within an Agile environment.
  • Demonstrated ability to work across multiple operational delivery partners and ensure quality and compliance to enable a business solution.
  • Demonstrated experience in working in a 24 X 7 operational environment and business solution.
  • Experience in designing and implementing financial-based applications.
Preferred Qualifications:
  • Experience with Software as a Service cloud implementations, particularly those in which legacy on-premise applications have been migrated to cloud delivery options.
  • Experience in generating operational materials, including operational procedures, operational processes, third-party operational oversight, support ticket/ticketing processes, data flow diagrams, sequence diagrams, and network and security diagrams.
  • Experience in transforming operational teams from traditional/legacy environments to Agile DevOps approaches.
Minimum Entrance Requirements:
  • Bachelor's degree in computer science, system analysis, or a related study, or equivalent experience.
  • Minimum of three years of implementation experience in one or more of the following disciplines: data integration across platforms, application development, application programming interfaces (APIs), database management and administration, systems administration, and operations.
  • Minimum of three years of experience in an operations leadership or architecture role.


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