Customer Experience Professional

3 weeks ago


Poulsbo, Washington, United States Kitsap Bank Full time
About the Position

The Client Service Specialist role is an exciting opportunity to join our team at Kitsap Bank. As a Client Service Specialist, you will be responsible for delivering exceptional customer service and representing Kitsap Bank in a professional manner.

Key Responsibilities:

  • Process routine transactions, including cashing checks, accepting deposits and withdrawals, and processing credit card payments.
  • Promote bank products and services to clients, highlighting their benefits and value proposition.
  • Discuss consumer and commercial products with clients, quoting product rates and explaining features.
  • Assist with branch operations, including opening and closing procedures, and safe deposit box services.

Requirements:

  • High school diploma or equivalent required.
  • Minimum of six months cash handling, customer service, and/or sales experience.
  • Ability to accurately handle cash and perform basic math calculations.
  • Excellent communication and interpersonal skills.

Compensation and Benefits:

  • $17.53 - $25.25 per hour (estimated salary based on grade range).
  • Paid time off, holidays, and sick days.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Flexible spending accounts and health reimbursement accounts.


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