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Customer Experience Representative

3 weeks ago

Poulsbo, Washington, United States Firestone Full time

We are seeking a Customer Experience Representative to join our team at Firestone. As a Customer Experience Representative, you will be responsible for providing exceptional customer service while also meeting sales targets. Your day will be filled with assessing customer needs, recommending products and services, and resolving any customer complaints in a timely manner. You will also be performing tire services, including tire repair, new tire installs, tire mounting, rotations, and balancing. To ensure customer satisfaction, you will need to follow up with customers after the sale to ensure they are happy with their purchase. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. We offer a competitive salary and benefits package to our employees.

Estimated Salary: $55,000 - $75,000 per year

This salary range is based on national averages and may vary depending on location and experience.