Policy Advisor and Customer Liaison

2 weeks ago


Poulsbo, Washington, United States State Farm Insurance Full time

Job Description

At State Farm Insurance, we are seeking a highly skilled Policy Advisor and Customer Liaison to join our team. As a Policy Advisor and Customer Liaison, you will be responsible for providing expert advice on insurance policies and building relationships with customers.

About the Role

You will be responsible for answering customer inquiries, resolving customer complaints, and providing information about insurance products and services. You will also be required to process policy applications, renewals, and cancellations, and handle billing and payment inquiries.

Key Responsibilities

  • Answer customer inquiries and resolve customer complaints
  • Provide information about insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries

Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should have a strong understanding of insurance products and services, and be able to provide accurate and timely information to customers.

What We Offer

We offer a competitive salary of $55,000 - $75,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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