E-commerce and Fulfillment Operations Specialist

2 weeks ago


Miami FL USA, United States Strata Full time
About Strata

Strata is a US-based company founded in 2009, rooted in a rich Peruvian textile heritage. The brand combines quality with a progressive approach, offering luxury products with a raw edge through its Mainline division and premium garments and manufacturing production tailored for the music industry through Black Label. With a commitment to detail, quality, and craftsmanship, Strata continues to evolve while staying grounded to its cultural origins.

Job Description

This is a full-time, on-site role located in Miami, FL for a Fulfillment and E-commerce Assistant. The successful candidate will be responsible for managing our e-commerce platform, overseeing inventory and shipments, and providing exceptional customer service. The Fulfillment and E-commerce Assistant will also support the team with data analysis and reports, ensuring seamless operations and efficient logistics.

Responsibilities
  • Creating and organizing SKUs for upcoming brand and fulfillment client collection drops, ensuring accurate barcodes and inventory levels.
  • Managing inventory levels in ShipHero and Shopify, ensuring timely and accurate updates.
  • Processing care packages on Shopify and preparing web stores for upcoming collection drops.
  • Monitoring orders that come in through ShipHero for any holds that need to be fixed by customer support.
  • Preparing ShipHero inventory counts for each shipment for warehouse count-in.
  • Assisting the E-commerce and Fulfillment Director with daily tasks and projects.
Requirements
  • Excellent communication and organizational skills.
  • Prior experience in e-commerce with knowledge of Shopify and ShipHero.
  • Full-time employment with a competitive benefits package, including employee discount and referral program.
Work Schedule

8-hour shift, Monday to Friday, with a flexible schedule to accommodate the needs of the team and the company.



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