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E-Commerce Operations Specialist

2 months ago

Miami, United States STRATA® Full time
{"title": "E-Commerce and Fulfillment Assistant", "company": "STRATA", "location": "Miami, FL", "type": "Full-time", "job_description": "About the Role

We are seeking a highly organized and detail-oriented E-Commerce and Fulfillment Assistant to join our team at STRATA. As a key member of our operations team, you will be responsible for managing our e-commerce platform, overseeing inventory and shipments, and providing exceptional customer service.

Key Responsibilities
  • Manage inventory levels in ShipHero and Shopify, ensuring accurate and up-to-date records.
  • Process care packages on Shopify and prepare web stores for upcoming collection drops.
  • Monitor orders that come in through ShipHero for any holds that need to be fixed by customer support.
  • Assist the E-Commerce and Fulfillment Director in daily tasks and provide support with data analysis and reports.
Requirements
  • Excellent communication and organizational skills.
  • Prior experience in e-commerce with knowledge of Shopify and ShipHero.
What We Offer
  • Employee discount.
  • Referral program.
Work Environment

This is a full-time, on-site role located in Miami, FL. We offer a dynamic and supportive work environment with opportunities for growth and development.

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