Current jobs related to Senior Claims Specialist - Phoenix, Arizona - Bank of America

  • Claims Specialist

    1 month ago

    Phoenix, Arizona, United States CorVel Enterprise Comp, Inc. Full time

    Job Title: Claims SpecialistCorVel Enterprise Comp, Inc. is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing workers' compensation claims within delegated authority to achieve the best possible outcome.Key Responsibilities:Receive and process claims, confirming policy coverage and...

  • Senior Investigative Claims Specialist

    2 days ago

    Phoenix, Arizona, United States Lemieux & Associates Full time

    We are seeking a highly skilled Senior Investigative Claims Specialist to join our team at Lemieux & Associates in Phoenix, AZ. As a national leader in the investigative industry, we offer a competitive starting pay and a comprehensive benefits package for our full-time employees.**Job Overview**Come grow with us and be part of a dynamic team that...

  • Medical Claims Specialist

    4 days ago

    Phoenix, Arizona, United States RemX Full time

    Medical Claims Specialist OpportunityWe are seeking a dedicated Medical Claims Specialist to join our dynamic onsite team. As a Medical Claims Specialist, you will be responsible for reviewing and processing medical claims submitted by healthcare providers. Your attention to detail and strong communication skills will be essential in ensuring accurate and...

  • Medical Claims Specialist

    4 weeks ago

    Phoenix, Arizona, United States CorVel Enterprise Comp, Inc. Full time

    Job SummaryCorVel Enterprise Comp, Inc. is seeking a skilled Medical Claims Specialist to join our team. As a Medical Claims Specialist, you will be responsible for managing non-complex and non-problematic medical only claims and minor lost-time workers' compensation claims under close supervision.This is a remote position that requires excellent customer...

  • Senior Property Claims Adjuster

    4 weeks ago

    Phoenix, Arizona, United States Usaa Full time

    About the RoleAs a Senior Property Claims Adjuster at USAA, you will play a critical role in investigating, evaluating, and negotiating complex property insurance claims. Your expertise will be essential in ensuring that our members receive fair and timely settlements.Key ResponsibilitiesProactively manage assigned claims caseload, comprising claims with...

  • Pharmacy Claims Specialist

    2 weeks ago

    Phoenix, Arizona, United States Onco360 Full time

    Job Title: Pharmacy Adjudication SpecialistWe are seeking a highly skilled Pharmacy Adjudication Specialist to join our team at Onco360 Pharmacy in Scottsdale, AZ.This is a full-time position, Monday to Friday, 8:30 am to 5 pm Arizona time. The ideal candidate will be located within driving distance to our pharmacy and have a hybrid work style.As a Pharmacy...

  • Claims Management Specialist

    1 week ago

    Phoenix, Arizona, United States Reseco Insurance Advisors, LLC. Full time

    We are seeking a highly skilled and detail-oriented Claims Management Specialist to join our team at Reseco Insurance Advisors, LLC.This role is critical to the success of our clients and requires a strong understanding of claims management processes and procedures.The ideal candidate will have a minimum of 3 years of experience as a Claims Adjuster or...

  • Senior Claims Litigation Manager

    14 hours ago

    Phoenix, Arizona, United States USAA Full time

    We seek a dedicated Claims Litigation Case Manager Senior to join our team at USAA.The OpportunityThis is a hybrid work type position, allowing you to work from home when needed to achieve focused results. You will be based in one of our locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA or Tampa, FL.Your ResponsibilitiesAs a...

  • Claims Inquiry Specialist

    3 days ago

    Phoenix, Arizona, United States Southwest Service Administrators Inc Full time

    Job SummarySouthwest Service Administrators Inc is seeking a skilled Claims Inquiry Specialist to join our team. As a Claims Inquiry Specialist, you will be responsible for reviewing and researching claims history, verifying process, and responding to inquiries in a timely manner. Key Responsibilities:Gain and maintain a thorough understanding of plan...

  • Senior Claims Specialist

    2 weeks ago

    Phoenix, Arizona, United States Chubb Full time

    {"Responsibilities": "Key ResponsibilitiesConduct thorough onsite inspections of properties to investigate facts, evaluate damages, and write accurate estimates.Evaluate contract language and identify potential coverage issues to ensure fair claims practices.Develop and maintain active files to provide timely and accurate investigation and loss...

  • Senior Claims Examiner

    2 days ago

    Phoenix, Arizona, United States Chubb Full time

    Job SummaryAs a Senior Casualty Claim Examiner at Chubb, you will be responsible for analyzing first reports to determine the nature of losses, coverage provided, and scope of injury/damage in personal and commercial auto and general liability cases. You will conduct investigations of all aspects of reported claims, including potential fraud, and secure all...

  • Senior Auto Claims Adjuster

    3 days ago

    Phoenix, Arizona, United States USAA Full time

    About the RoleThis is a challenging and rewarding opportunity to join the USAA team as a Senior Auto Claims Adjuster. As a key member of our claims team, you will be responsible for investigating and resolving complex auto claims, ensuring that our members receive the best possible service.Key Responsibilities:Investigate and determine coverage and liability...

  • Medical Claims Specialist

    3 days ago

    Phoenix, Arizona, United States LHH Recruitment Solutions Full time

    Job Title:Medical Claims SpecialistLocation:Remote OpportunitySchedule:Flexible; 5x8-hour shifts or 4x9-hour shifts with a 4-hour FridayJob Overview:LHH Recruitment Solutions is seeking a detail-oriented Medical Claims Specialist to work with a healthcare organization in Arizona. The primary focus of this role will be working with claims pertaining to...

  • Construction Liability Claims Specialist

    2 weeks ago

    Phoenix, Arizona, United States The Travelers Companies, Inc Full time

    Job SummaryWe are seeking a highly skilled Construction Liability Claims Specialist to join our team. As a key member of our claims department, you will be responsible for investigating, evaluating, and resolving complex construction liability claims.Key ResponsibilitiesInvestigate and evaluate construction liability claims to determine liability and...

  • Senior Auto Claims Adjuster

    2 weeks ago

    Phoenix, Arizona, United States USAA Full time

    About the RoleUSAA is seeking a highly skilled and experienced Senior Auto Claims Adjuster to join our team. As a key member of our claims department, you will be responsible for investigating and resolving complex auto claims, ensuring that our members receive the best possible service and outcomes.Key ResponsibilitiesInvestigate and determine coverage and...

  • Senior Property Claims Adjuster

    3 days ago

    Phoenix, Arizona, United States USAA Full time

    About the Role:USAA is seeking a highly skilled Senior Property Claims Adjuster to join our team. As a key member of our claims team, you will be responsible for investigating, evaluating, negotiating, and settling complex property insurance claims presented by or against our members.Key Responsibilities:Confirm and analyze coverage, recognize liability...

  • Senior Auto Claims Adjuster

    2 weeks ago

    Phoenix, Arizona, United States USAA Full time

    About the RoleUSAA is seeking a highly skilled and experienced Senior Auto Claims Adjuster to join our team. As a key member of our claims team, you will be responsible for investigating and determining coverage and liability for complex auto claims, including comprehensive, collision, and property damage liability claims.Key Responsibilities:Investigate and...

  • Medical Claims Specialist

    2 months ago

    Phoenix, Arizona, United States SOUTHWEST BREAST AND AESTHETICS LLC Full time

    Job SummaryWe are seeking a highly skilled Medical Claims Specialist to join our team at Southwest Breast and Aesthetics LLC. As a Medical Claims Specialist, you will be responsible for accurately and efficiently processing medical claims, resolving billing issues, and maintaining accurate records.Key ResponsibilitiesClaims Processing: Accurately and timely...

  • Claims Recoup Specialist

    4 weeks ago

    Phoenix, Arizona, United States Triwest Healthcare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Claims Recoup Specialist to join our team. In this role, you will be responsible for managing and performing claims department activities related to recoupments and collections.Key ResponsibilitiesManage the recoupment process and identify opportunities for improvements.Work with Provider...

  • Senior Auto Claims Adjuster

    3 weeks ago

    Phoenix, Arizona, United States USAA Full time

    About the RoleUSAA is seeking a highly skilled and experienced Senior Auto Claims Adjuster to join our team. As a key member of our claims team, you will be responsible for investigating and resolving complex auto claims, ensuring that our members receive the best possible service and outcomes.Key ResponsibilitiesInvestigate and determine coverage and...

Senior Claims Specialist

2 months ago

Phoenix, Arizona, United States Bank of America Full time

Position Title: Senior Claims Analyst (Enabling Support)

Location: Phoenix, Arizona

Overview:

At Bank of America, our mission is to enhance financial well-being through meaningful connections. We prioritize Responsible Growth, which reflects our commitment to our clients, employees, communities, and shareholders on a daily basis.

We are dedicated to fostering a diverse and inclusive environment for all our employees. Our hiring practices embrace individuals from various backgrounds and experiences, and we invest significantly in our team members and their families by providing competitive benefits that support their overall well-being.

Bank of America values collaboration and offers flexibility to our workforce. Our approach to flexibility varies according to the specific roles within our organization.

Joining Bank of America presents an opportunity for a fulfilling career where you can learn, grow, and make a significant impact while contributing to meaningful change.

Key Responsibilities:

This role entails managing day-to-day complex claims and escalations, requiring thorough analysis for both fraudulent and non-fraudulent claims. You will be responsible for making informed decisions based on analytical research, established policies, and sound judgment. Your primary duties will include:

  • Engaging with various business partners to effectively investigate and resolve claims.
  • Communicating with clients through verbal and written correspondence.
  • Educating clients on claim decisions and processes.
  • Accurately documenting data gathered during client interactions.

Work Environment:

The Enabling Support team collaborates across all business lines within Client Protection. Our workload is driven by various activities, including inbound and outbound correspondence, fee adjustments, case management, financial reconciliations, audit processes, and control reporting. Candidates should be adaptable to changing demands and possess strong time management skills. Teamwork and effective communication with peers and leadership are essential to ensure timely completion of tasks.

Required Qualifications:

  • Experience in a customer service or client-facing role.
  • Demonstrated exceptional customer service skills, particularly in managing challenging interactions.
  • Strong analytical and problem-solving abilities.
  • Customer-focused approach to resolving issues.
  • Ability to work effectively both independently and as part of a team.
  • Proven personal accountability and follow-through.
  • Positive work ethic aligned with Bank of America's values.
  • Flexibility and adaptability to change.
  • Capability to multitask and achieve performance objectives.
  • Proficiency in a Windows-based environment.
  • Excellent written and verbal communication skills.
  • Physical ability to lift up to 25 lbs.

Desired Qualifications:

  • Prior experience in fraud or non-fraud claims investigations or call center operations.
  • Familiarity with claims investigation processes and systems.

Essential Skills:

  • Attention to detail
  • Decision-making
  • Due diligence
  • Research capabilities
  • Active listening
  • Adaptability
  • Issue management
  • Problem-solving
  • Business acumen
  • Collaboration
  • Effective oral and written communication

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Bank of America is committed to equal employment opportunity and affirmative action, ensuring that all qualified candidates are considered for employment without regard to race, religion, gender, sexual orientation, age, national origin, or any other protected status. We promote a workplace free from discrimination and support a drug-free environment.