Senior Property Claims Adjuster

6 hours ago


Phoenix, Arizona, United States Usaa Full time
About the Role

As a Senior Property Claims Adjuster at USAA, you will play a critical role in investigating, evaluating, and negotiating complex property insurance claims. Your expertise will be essential in ensuring that our members receive fair and timely settlements.

Key Responsibilities
  • Proactively manage assigned claims caseload, comprising claims with moderate complexity damages.
  • Partner with vendors and internal business partners to facilitate moderate complexity claims resolution.
  • Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources.
  • Determine coverage concerns, reviews prior loss history, and identifies subrogation potential.
  • Negotiate moderate complexity claims settlements, developing recommendations and collaborating with management.
  • Maintain accurate, thorough, and current claim file documentation throughout the claims process.
Requirements
  • High School Diploma or General Equivalency Diploma.
  • 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims.
  • Developing knowledge of residential construction.
  • Working knowledge of estimating losses using Xactimate or similar tools and platforms.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
What We Offer

USAA offers a competitive salary range of $61,110 - $110,000, comprehensive benefits, and a career path planning and continuing education program to support your professional growth.

As a Senior Property Claims Adjuster, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional service to our members.



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