Sales Operations Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Sales Operations Specialist to join our team at netPolarity, Inc. (Saicon Consultants, Inc.).
About the Role:
The Sales Operations Specialist will play a critical role in supporting the Professional Services team by executing PS Operations processes, working with cross-functional teams, and providing exceptional support to PS projects from quote to cash.
Key Responsibilities:
- Primary owner of pre-sales activities, including building Statements of Works, scope of services contracts, and tracking review processes.
- Support subcontractor Purchase Requisition process, including creating Engagement Letters for suppliers, building Purchase Requests, and tracking approvals.
- Manage supplier PO funds, support PS managers in adding additional funds, and track subcontractor costs for NAM for reporting and analytics.
- Support PSA tool (Clarizen) in creating and setting up projects for delivery teams.
- Maintain quality service by establishing and carrying out organization standards.
- Provide regular and ad-hoc reporting, analyze and report on trends and activity across the PS business, utilizing data from multiple systems.
- Identify opportunities to scale and improve day-to-day operations, develop problem solutions, and work with development teams to implement and test solutions.
Requirements:
- Bachelor's degree in Business/Technology or equivalent.
- 3-5 years of demonstrable experience in a highly demanding operations role within a sales or professional services organization.
- Experience creating contracts, invoices, purchase requisitions, and financial reports.
- Understanding of services revenue recognition and billing is a must, Clarizen or other PSA tool experience a strong plus.
- Superb interpersonal skills, verbal and written.
- Excellent analytical skills with solid attention to detail.
- Ability to multi-task in a rapid-growth, rapid-change environment.
- Self-starter who enjoys problem-solving with little direct supervision.
Education:
Bachelor's degree in Computer Science, Math, Statistics, or related field.
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