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Member Team Lead

4 weeks ago

Holland, Ohio, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our Wholesale Operations team. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional member service and ensuring the smooth operation of our wholesale operations.

Key Responsibilities
  • Lead a team of associates in providing member service and resolving member complaints and issues.
  • Supervise and train associates on processes and procedures to ensure compliance with company policies and procedures.
  • Develop and implement processes and practices to meet business needs and improve member service.
  • Collaborate with managers and co-workers to achieve business objectives and improve member service.
  • Ensure compliance with company policies, procedures, and standards of ethics and integrity.
Requirements
  • 6 months retail experience including operating front-end equipment and 6 months customer service experience.
  • Must be 18 years of age or older.
Preferred Qualifications
  • Leading a front-end team and supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

We are committed to creating a diverse and inclusive work environment that values and respects the unique styles, experiences, identities, abilities, ideas, and opinions of all our associates and customers.