Service Team Lead

2 days ago


Duluth, Minnesota, United States Tesla Full time
Service Supervisor Job Description

Tesla's Service Shop Supervisors play a crucial role in leading our service shop floor teams. As a Service Supervisor, you will be responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

Key Responsibilities:
  • Lead and develop a highly engaged team of technicians to achieve service output goals
  • Maintain accurate shop records and inventories, and manage smooth workflow in the service center
  • Collaborate with the Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
  • Monitor and ensure compliance with safety regulations and the service center's safety program
  • Work with employees to manage schedules and resolve technical and personnel problems
  • Conduct regular one-on-one developmental meetings with team members to facilitate professional development and monitor team training requirements
Requirements:
  • Bachelor's degree or equivalent
  • Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required
  • Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
  • Excellent interpersonal and communication skills
  • Able to work a flexible schedule, including weekday and weekend overtime
  • Proficient with Microsoft Office Suite
  • Valid driver's license required
Benefits:
  • Competitive pay
  • Aetna PPO and HSA plans with $0 payroll deduction
  • Family-building, fertility, adoption, and surrogacy benefits
  • Dental and vision plans with options at $0 paycheck contribution
  • Company-paid HSA contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company-paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

  • Service Team Lead

    2 days ago


    Duluth, Minnesota, United States Tesla Full time

    Service Supervisor Job DescriptionTesla's Service Shop Supervisors play a crucial role in leading our Service Shop floor teams. As a Service Supervisor, you will be responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our Service Centers.Key Responsibilities:Lead, coach, and...


  • Duluth, Minnesota, United States Primerica Full time

    **About Primerica**Primerica is a leading financial services company dedicated to helping families achieve financial independence. Our mission is to provide education and financial solutions to individuals and communities through a range of products, including term life insurance, mutual funds, and annuities.**Our Team**As a member of our team, you will be...

  • Team Lead

    4 days ago


    Duluth, Minnesota, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.Key ResponsibilitiesLead a team of associates in providing customer service and...

  • Team Lead

    5 days ago


    Duluth, Minnesota, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.Key ResponsibilitiesLead a team of associates in providing customer service and...


  • Duluth, Minnesota, United States Ollie's Bargain Outlet Full time

    Customer Service Supervisor RoleOllie's Bargain Outlet is seeking a Customer Service Supervisor to join our team.Key Responsibilities:Ensure exceptional customer service by all front-end associates.Resolve customer service issues, including answering questions and addressing concerns.Communicate customer requests to Team Leaders when necessary.Communicate...


  • Duluth, Minnesota, United States Ollie's Bargain Outlet Full time

    Customer Service SupervisorOllie's Bargain Outlet is seeking a Customer Service Supervisor to join our team.Key Responsibilities:Ensure that every customer receives outstanding service by all associates working on the front end.Resolve customer service issues, including answering questions and communicating customer requests to Team Leaders when...


  • Duluth, Minnesota, United States Kohl's Full time

    Customer Service Supervisor Role at Kohl'sKohl's is seeking a Customer Service Supervisor to join our team. As a key member of our store leadership team, you will be responsible for training associates to deliver exceptional customer experiences, overseeing daily cash office functions, and maintaining a well-organized store environment.Key...

  • Maintenance Team Lead

    24 hours ago


    Duluth, Minnesota, United States Ram Partners, LLC Full time

    About RAM Partners, LLCRAM Partners, LLC is a leading provider of multi-family community management services, overseeing approximately 70,000 apartments across the United States. Our company specializes in delivering exceptional service to third-party owners, focusing on a service-oriented and hands-on approach.Job OpportunityWe are seeking a skilled...


  • Duluth, Minnesota, United States Lift Bridge Lodge Full time

    About the RoleWe are seeking an experienced Housekeeping Supervisor to lead our housekeeping team at Lift Bridge Lodge. As a key member of our operations team, you will be responsible for ensuring our hotel's high standards of cleanliness and customer satisfaction.Key ResponsibilitiesOversee the daily cleaning operations, including guest rooms and public...


  • Duluth, Minnesota, United States Lift Bridge Lodge Full time

    Lead Our Housekeeping Team at Lift Bridge LodgeWe're seeking an experienced and detail-oriented Housekeeping Supervisor to oversee our housekeeping team and ensure our hotel meets the highest standards of cleanliness and guest satisfaction.Key Responsibilities:Supervise and coordinate the daily cleaning activities of our housekeeping staff, ensuring all...

  • Maintenance Team Lead

    3 weeks ago


    Duluth, Minnesota, United States Ram Partners, LLC Full time

    About UsRAM Partners, LLC is a leading provider of property management services, overseeing a diverse portfolio of approximately 70,000 apartments across the United States. Our company specializes in delivering exceptional community management solutions for third-party owners, focusing on a service-oriented approach that prioritizes the needs of our...


  • Duluth, Minnesota, United States Horizon Software International Full time

    Job SummaryHorizon Software International is seeking a highly skilled and experienced Customer Support Team Lead to join our team. As a key member of our customer-facing organization, you will be responsible for leading a team of technical support specialists and ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead and...


  • Duluth, Minnesota, United States Horizon Software International Full time

    Job Title: Customer Support SupervisorAt Horizon Software International, we are seeking a highly skilled and experienced Customer Support Supervisor to lead our Customer Support team. As a key member of our organization, you will be responsible for ensuring our customers receive exceptional service and support.Job Summary:The Customer Support Supervisor will...


  • Duluth, Minnesota, United States Full Circle Restoration Full time

    Job OverviewFull Circle Restoration is seeking a skilled Restoration Supervisor to join our team. As a key member of our restoration team, you will be responsible for supervising and working alongside general labor personnel to provide quality work, meeting deadlines and maintaining a high level of integrity.Key ResponsibilitiesConduct thorough cleaning...


  • Duluth, Minnesota, United States WestRock Full time

    Job Title: AR Supervisor - Cash Flow OptimizationThe Finance and Accounting organization at WestRock is a collaborative team that operates with a strong sense of integrity, respect, and accountability to support the business. We utilize our technical expertise to manage processes that record, reconcile, and report all financial activity of the enterprise.We...


  • Duluth, Minnesota, United States Primerica Full time

    About this PositionThe Application Development Team Leader is responsible for overseeing a team of developers, ensuring project management functions are performed effectively. This includes monitoring project progress, adjusting workflow, personnel, and target dates as needed. The Team Leader will maintain project and resource tracking in approved project...


  • Duluth, Minnesota, United States Northside Hospital Full time

    Job SummaryNorthside Hospital is a leading healthcare provider, renowned for its cutting-edge facilities and commitment to excellence. As a Clinical Supervisor, you will play a vital role in delivering high-quality patient care and overseeing the nursing operations of our Operating Room unit.Key ResponsibilitiesProvide direct patient care and supervise...


  • Duluth, Minnesota, United States Waystar Full time

    ABOUT THIS ROLE The main objective of this position is to effectively guide a group of professionals dedicated to delivering exceptional customer service and resolving challenges on behalf of Waystar's clientele. KEY RESPONSIBILITIES Oversee case management to ensure prompt and precise resolution Support team members with escalated concerns that necessitate...


  • Duluth, Minnesota, United States Service Experts Full time

    Customer Service Specialist Job DescriptionAt Service Experts, we're seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and support to our valued clients.Key Responsibilities:Provide timely and effective responses to customer...


  • Duluth, Minnesota, United States Service Experts Full time

    OverviewWhy You Should Consider This RoleAt Service Experts, we pride ourselves on being a team of experts who are dedicated to providing exceptional service to our customers. We believe in creating a positive and supportive work environment that allows our employees to grow and develop their skills. If you are a customer-focused individual who is passionate...