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Hotel Front Desk Night Auditor

2 months ago

Rosemead, California, United States Doubletree by Hilton Rosemead Full time
Job Summary

We are seeking a highly skilled Night Auditor to join our team at Doubletree by Hilton Rosemead. As a Night Auditor, you will be responsible for performing various accounting and reporting functions, as well as providing exceptional customer service to our guests.

Key Responsibilities
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Provide exceptional service to all hotel guests during their stay
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Requirements
  • Excellent customer service and communication skills are required
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Requires a flexible schedule that allows for overnight shift hours
  • High school diploma or equivalent required; some college preferred