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Operations Supervisor

1 month ago


New York, New York, United States Urban Pathways Full time
About the Role

Urban Pathways is seeking an experienced Operations Supervisor to oversee the day-to-day operations of our facilities, ensuring a safe and supportive environment for our clients and staff. As a key member of our management team, you will be responsible for supervising operations staff, managing maintenance and repairs, and ensuring compliance with safety regulations.

Key Responsibilities
  • Supervise and train operations staff to ensure effective delivery of program goals and client services.
  • Perform duties of operations staff in their absence, including cooking, security, and maintenance tasks.
  • Ensure the safety of clients and staff by complying with all safety requirements and regulations.
  • Screen client arrivals, provide services, and make referrals as mandated by the program.
  • Supervise security staff during assigned shifts and assist with client relocations as needed.
  • Assess facility maintenance needs and report emergency issues to the Director of Operations.
  • Oversee incident reporting and log entries during assigned shifts, ensuring compliance with incident reporting policy.
Requirements
  • A high school diploma or equivalent is preferred.
  • Minimum of two years of building operations and security experience, with at least one year of supervisory experience preferred.
  • Experience working with homeless populations, mental health conditions, and substance abuse is preferred.
  • Good verbal and written communication skills, as well as interpersonal skills and ability to work independently or in a team.
  • Good computer skills, including Word, Excel, and Outlook.
Benefits

Urban Pathways offers a comprehensive benefits package, including healthcare coverage, retirement savings, paid time off, professional development opportunities, and flexible work arrangements.