Customer Service Representative

4 weeks ago


Spokane, Washington, United States Raptor Rooter and Plumbing Full time
About Raptor Rooter & Plumbing

We are a family-owned and local company serving the Washington and Idaho area since 2017. Our goal is to provide top-notch service to every customer we assist. We offer plumbing and construction plumbing services for residential and multi-residential clients, with plans to expand to commercial plumbing in the future.

Job Summary

We are seeking a highly organized and customer-focused Dispatch / Customer Service Associate to join our team. As a key member of our office team, you will be responsible for managing schedules, taking calls, and ensuring maximum scheduling efficiency without compromising customer service.

Key Responsibilities
  • Manage schedules and dispatch service calls to field technicians
  • Communicate with clients over the phone and in person to inform them of arrival times and any delays
  • Reschedule appointments as necessary
  • Forecast days and weeks ahead to keep all employees working and on track
  • Ensure all job permits are obtained and current
  • Confer with customers or supervising personnel to address questions, problems, or requests
Requirements
  • High school diploma or equivalent
  • Associates degree or equivalent combination of education and experience
  • 2+ years of dispatch experience for a contractor or home improvement company
  • ServiceTitan experience preferred
What We Offer
  • Competitive pay and benefits package
  • Opportunity to work with a family-owned and local company
  • Chance to grow and develop your skills in a dynamic and supportive environment

We are looking for a professional, organized, and problem-solving individual who is dependable and reliable. If you meet the requirements and are interested in this opportunity, please apply today.



  • Spokane, Washington, United States Spherion Full time

    Job Title: Customer Service RepresentativeSpherion is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to current and potential customers through inbound calls, emails, and other communication channels.Key Responsibilities:Respond to...


  • Spokane, Washington, United States Learfield Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TicketsWest. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...


  • Spokane, Washington, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeDomino's Franchise is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...


  • Spokane, Washington, United States Bellevue Healthcare Full time

    Customer Service RepresentativeAt Bellevue Healthcare, we are dedicated to providing exceptional products and services to our customers. As a Customer Service Representative, you will play a vital role in enhancing the quality of life for people who need medical equipment.We are seeking a highly motivated and detail-oriented individual to join our team. As a...


  • Spokane, Washington, United States Corps Team Full time

    Customer Experience RepresentativeCorps Team is seeking an experienced Customer Experience Representative to join our team in Spokane Valley, WA. This is a 6+ month contract to hire position with a hybrid schedule, working onsite Tues-Thurs and remotely on Monday and Fridays.Job SummaryAs a Customer Experience Representative, you will be responsible for...


  • Spokane, Washington, United States Corps Team Full time

    Customer Experience RepresentativeCorps Team is seeking an experienced Customer Experience Representative to join our team in Spokane Valley, WA. This is a 6+ month contract to hire position with a hybrid schedule, working onsite Tues-Thurs and remotely on Monday and Fridays.Job SummaryAs a Customer Experience Representative, you will be responsible for...


  • Spokane, Washington, United States Corps Team Full time

    Customer Experience RepresentativeCorps Team is seeking an experienced Customer Experience Representative to join our team in Spokane Valley, WA. This is a 6+ month contract to hire position with a hybrid schedule, onsite Tues-Thurs and remote on Monday and Fridays.Job SummaryAs a Customer Experience Representative, you will be responsible for providing...


  • Spokane, Washington, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Spokane, Washington, United States Waterco Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Culligan by WaterCo. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our...


  • Spokane, Washington, United States Domino's Franchise Full time

    Job OverviewDomino's Customer Service Representatives play a vital role in ensuring customer satisfaction and loyalty. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch customer service to...


  • Spokane, Washington, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our Domino's Franchise team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide...


  • Spokane, Washington, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Welcome and engage with customers, providing personalized service and supportManage...


  • Spokane, Washington, United States Par Pacific Full time

    {"title": "Customer Service Representative", "content": "Be Part of a Dynamic TeamAt Par Pacific, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch service at our fuel centers.Key ResponsibilitiesProvide friendly, professional service to...


  • Spokane, Washington, United States Fred's Appliance Full time

    Customer Care Representative Job DescriptionFred's Appliance is seeking a skilled Customer Care Representative to join our team. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service through inbound phone calls, resolving customer concerns, and scheduling technicians to customers' homes.Key...


  • Spokane, Washington, United States AEG Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TicketsWest. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.Key...


  • Spokane, Washington, United States Domino's Franchise Full time

    Job OverviewDomino's Franchise is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Spokane, Washington, United States Bellevue Healthcare Full time

    Customer Service Representative OpportunityBellevue Healthcare is seeking a highly skilled Customer Service Representative to join our team in Spokane, WA. As a key member of our front-line team, you will interact with our referrals and patients on the phone and in-store, providing exceptional service and support.Key Responsibilities:Recommend medical...


  • Spokane, Washington, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer...


  • Spokane, Washington, United States Domino's Franchise Full time

    Job OverviewDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive and welcoming environment for our customers.Key...


  • Spokane, Washington, United States Layne Stoops - State Farm Agent Full time

    Join Our Team as a Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored...