IT Support Specialist II
5 days ago
We are seeking an experienced IT Support Technician to join our mission-driven team and contribute to our Managed Security Service Provider (MSSP) growth initiative. Our goal is to expand into the Defense Industrial Base (DIB) and CMMC compliance services market, reaching $10 million in growth.
At Alpha Omega Computer & Network Services, Inc, we value being Happy, Hungry, Humble, and Honest—core behaviors that define our team culture. We are dedicated to serving one another, our clients, and our community through charitable outreach.
Key Responsibilities:- Serve as the first point of contact for customers seeking technical assistance over the phone, email, or the ticketing system and triage issues as required.
- Troubleshoot and resolve Tier 2 client hardware and software-related issues in a timely manner, ensuring complete client satisfaction.
- Process onboarding and offboarding of employees across the entire client base.
- Identify recurring issues and develop solutions, including impact analysis.
- Solve issues from the office utilizing company RMM tools.
- Document solutions and processes for resolution in the ticketing system.
- Procure necessary hardware and software for client environments, including obtaining quotes, purchasing, and tracking shipments.
- Prepare devices for deployment, including imaging, software installation, configuration, and ensuring all client-specific settings are in place.
- Collaborate with vendors to evaluate new technology options that align with client needs and budget considerations.
- Manage inventory of IT hardware and software, ensuring readiness for deployment and managing replacement cycles.
- 2-3 years of experience in a Service Desk Role.
- CompTIA A+ certification required, with the desire to enhance knowledge.
- Experience working with enterprise email solutions such as Office 365, G-Suite, and Exchange, along with the ability to integrate them on mobile devices.
- Ability to diagnose and resolve workstation issues of any type.
- Excellent communication skills and the ability to fully document interactions.
- Customer-oriented and able to work under pressure.
- Install, configure, and troubleshoot PC, Mac, and mobile device hardware and OS-related issues.
- Ability to troubleshoot and deploy enterprise printers, including multifunctional devices.
- Appropriate knowledge of Microsoft Server, Active Directory, networking, and infrastructure for solving intermediate-level issues.
- Experience with technology procurement, vendor relationships, and preparing IT assets for client deployment.
-
Huntington Beach, California, United States Alpha Omega Computer & Network Services, Inc Full timeAlpha & Omega Computer & Network Services, Inc. is a reputable Outsource IT management and support business located in Huntington Beach, California.We are seeking an experienced Technical Support Specialist to deliver prompt and valuable technical support for computer systems.This role involves addressing Level II technical inquiries and providing...
-
Student Support Specialist
6 days ago
Huntington Beach, California, United States Huntington Beach Union High SD Full time**Job Title:** Student Support SpecialistWe are seeking a dedicated and compassionate Student Support SpecialistTo assist students in achieving academic success and personal growth. As a Student Support Specialist, you will work closely with students, teachers, and parents to identify and address individual needs.**About the Job:Provide individualized...
-
Behavioral Support Specialist
6 days ago
Huntington Beach, California, United States Current USA Full timeCurrent USA">">Job Description:">">Salary: $65,000 per year">Location: USA">">About the Job:">We are seeking a highly skilled Behavioral Support Specialist to join our team at Current USA. As a key member of our support staff, you will be responsible for providing behavioral support and crisis intervention for students with Autism or developmental...
-
Dental Support Specialist
4 days ago
Huntington Beach, California, United States TLC Family Dentistry Full timeJob OpportunityWe are seeking a skilled and friendly Dental Support Specialist to join our team at TLC Family Dentistry in Huntington Beach.The ideal candidate will have strong patient management skills, be self-motivated, punctual, and willing to learn. As a Dental Support Specialist, you will be responsible for ensuring the comfort of patients during...
-
Dental Support Specialist
4 days ago
Huntington Beach, California, United States Princess Dental Staffing Full timeWe are a reputable dental practice in the Fountain Valley/Huntington Beach area seeking an experienced and skilled Dental Support Specialist to join our team. The ideal candidate must have a minimum of 1 year experience as a dental assistant and possess excellent chairside skills, including knowledge of dental terminology and ability to take digital...
-
Behavioral Support Specialist
6 days ago
Huntington Beach, California, United States Current USA Full timeJob OverviewWe are seeking a highly skilled Behavioral Support Specialist to join our team at Current USA. In this role, you will play a crucial part in providing behavior support and crisis intervention for students with Autism or developmental disabilities.About the RoleThis is a salaried position with an estimated annual salary of $$$55,000 - $65,000,...
-
IT Technical Support Specialist II
5 days ago
Long Beach, California, United States THE CHILDREN'S CLINIC Full timeJob OverviewThe Children's Clinic is seeking a skilled IT Technical Support Specialist II to join our dynamic team. This role will be responsible for providing second-line technical support to staff, managing IT projects, and facilitating issue resolution.Key Responsibilities:Project Assistance: Collaborate with the IT department to manage IT projects and...
-
Behavior Support Specialist
1 day ago
Huntington Beach, California, United States Current USA Full timeJob OverviewWe are seeking a skilled Behavior Support Specialist to join our team at Current USA. This is an exciting opportunity for a dedicated professional to make a positive impact in the lives of students with Autism or developmental disabilities.Salary: $45,000 - $55,000 per yearAbout the RoleAs a Behavior Support Specialist, you will be responsible...
-
Autism Support Specialist
4 days ago
Huntington Beach, California, United States Centria Autism Full timeCentria Autism is committed to providing exceptional care and support to individuals with autism. We are seeking a dedicated and compassionate Autism Support Specialist to join our team.About the RoleThis is an exciting opportunity to make a meaningful impact in the lives of children with autism. As an Autism Support Specialist, you will work one-on-one with...
-
Animal Health Specialist II
1 day ago
Huntington Park, California, United States Petco Full timeAbout the OpportunityWe are seeking an experienced Animal Health Specialist II to join our veterinary team at Petco Total Care hospitals. As a key member of our hospital leadership, you will play a critical role in delivering high-quality patient care and driving exceptional results.Job DescriptionAs an Animal Health Specialist II, you will be responsible...
-
Department Support Specialist
5 days ago
Huntington Beach, California, United States City of Huntington Beach, CA Full timeJob SummaryWe are seeking a highly skilled Department Support Specialist to join our team at the City of Huntington Beach, CA.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced office environment. A high school diploma or equivalent and some college education or relevant...
-
Direct Support Specialist
6 days ago
Huntington Beach, California, United States Redwood Family Care Network Full timeUnlock Your Potential as a Direct Support SpecialistWe are seeking dedicated and compassionate individuals to join our team as Direct Support Specialists in Santa Ana. As a key member of our care network, you will play a vital role in supporting adults with physical and developmental disabilities in their daily lives.About the RoleThis is a full-time...
-
Occupational Therapist II Specialist
5 days ago
Long Beach, California, United States MemorialCare Health System Full time**Company Overview**MemorialCare Health System is a leading integrated health system that includes four renowned hospitals, award-winning medical groups, and over 2,000 physicians throughout Orange and Los Angeles Counties.We are committed to providing patient-centric, affordable, and high-quality healthcare. Our mission is to increase access to innovative...
-
Help Desk Specialist
6 days ago
Huntington Beach, California, United States Alpha Omega Computer & Network Services, Inc Full timeWe are seeking an experienced Help Desk Specialist to join our team at Alpha Omega Computer & Network Services, Inc. in providing top-notch IT infrastructure support services.About the RoleThis is a full-time position that requires excellent communication skills, technical expertise, and a customer-centric approach. As a Help Desk Specialist, you will be the...
-
Research Associate II Specialist
1 day ago
Huntington Park, California, United States CEDARS-SINAI Full timeJob Overview: Cedars-Sinai, a renowned healthcare institution, is seeking a highly skilled Research Associate II to join their esteemed team. As a key member of the research department, you will contribute to cutting-edge medical advancements and collaborate with physician-scientists on groundbreaking projects.Estimated Salary Range: $42,515 - $69,927 per...
-
Scheduling Specialist II
6 days ago
Newport Beach, California, United States Hoag Memorial Hospital Presbyterian Full timeAbout the RoleAs a Scheduling Specialist II at Hoag Memorial Hospital Presbyterian, you will play a vital role in coordinating patient procedure/surgical schedules. This position requires collaboration with various departments and staff members to manage complex surgical procedures, ensure effective communication, and maintain accurate...
-
Program Support Coordinator II
6 days ago
Long Beach, California, United States City of Long Beach, CA Full timeAbout the RoleWe are seeking a highly skilled Program Support Coordinator II to join our team at the City of Long Beach, CA. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to make a real impact.
-
Huntington Park, California, United States CEDARS-SINAI Full timeCedars-Sinai is a leader in providing high-quality healthcare, encompassing primary care, specialized medicine and research. As a Research Grant Specialist II, you will be part of this dynamic team, working on groundbreaking research projects.The estimated salary for this position is $71,300 - $121,000 per year, making it an attractive opportunity for those...
-
Dental Support Professional
3 days ago
Huntington Beach, California, United States Princess Dental Staffing Full timePrincess Dental Staffing OpportunityWe are seeking an exceptional Registered Dental Assistant to work with our dedicated team of dental specialists.About the RoleAssist dentists in general dentistry, including fabrication of temporary crownsComfortable working with both right and left handed dentistsRequirementsRegistered Dental Assistant...
-
Dietitian II Specialist
6 days ago
Long Beach, California, United States Kaiser Permanente Full timeAbout Kaiser PermanenteKaiser Permanente is a leader in healthcare innovation, committed to delivering high-quality care and improving the health of our members.Job Summary:This Dietitian II role plays a critical part in providing nutrition education and clinical services within established guidelines. As a key member of our team, you will work closely with...