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Patient Care Management Specialist I

2 months ago

Asheville, North Carolina, United States Buncombe County Government Full time
Job Title: Care Coordinator I

Department: Health - Administration

Salary Range: $30.09

Compensation Grade: 2007

Compensation Pay Range: $36.08

Position Overview:

  • Facilitate access to comprehensive health care services for eligible individuals, particularly pregnant women and children aged 0-5.
  • Concentrate on intensive management of care services tailored for specific demographics.

Required Education and Experience:

  • Bachelor's degree in social work or a related human services discipline.
  • Preferred: Two years of relevant experience.

Licensure or Certification: Must possess a valid NC driver's license.

Key Responsibilities:

  • Collaborate with healthcare providers and agencies to develop patient-centered care strategies.
  • Execute care management processes aimed at enhancing patient outcomes.
  • Evaluate patients to determine the appropriate level of care management services required.
  • Build and sustain relationships with medical homes and healthcare providers.
  • Oversee crisis prevention and stabilization efforts for patients.
  • Provide education to patients regarding self-management and available support resources.
  • Assess and prioritize patient referrals effectively.
  • Maintain a caseload that aligns with program expectations.
  • Review care management metrics to track progress.

Knowledge, Skills, and Abilities:

  • Understanding of program objectives and related performance measures.
  • Adherence to federal and state regulations.
  • Familiarity with community resources available to patients.
  • Capability to prioritize tasks and assess risks effectively.
  • Proficiency in building relationships with patients and community agencies.
  • Aptitude for collaborating with patients and service providers.

Buncombe County Government:

Values diversity within the workforce and promotes an innovative organizational culture.

Provides equal employment opportunities in accordance with federal and NC State law.

Encourages applications from women, minorities, veterans, and individuals with disabilities.