Restaurant Operations Manager

3 weeks ago


Fayetteville, Arkansas, United States DeVita & Hancock Hospitality Full time
About DeVita & Hancock Hospitality

DeVita & Hancock Hospitality is a dynamic organization that values excellence in guest satisfaction and profitability.

We are seeking an experienced Restaurant Operations Manager to join our team at Dunkin' Donuts in Atlanta, Georgia. As a key member of our leadership team, you will be responsible for driving sales growth, ensuring operational excellence, and fostering a positive work environment.

Job Description

As a QSR Business Leader, you will lead by example and promote an environment where there is a sense of urgency to satisfy guests. You will ensure Brand standards and systems are executed, engage and empower teams to develop solutions that drive business results, and complete all required training including ServSafe certification.

Key Responsibilities:
  • Team Environment: Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns, and communicating effectively. Hire, train, and develop the right people and plan staffing levels to meet guest and business needs.
  • Operations Excellence for Guest Satisfaction: Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.

Estimated Salary: $55,000 - $65,000 per year, based on experience.



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